Comments on: Dear Bestbuy, why don’t you value me as a customer? https://nicholasbernstein.com/dear-bestbuy-why-dont-you-value-me-as-a-customer/ Defending the World From Stupidity since 1979 Fri, 28 Jan 2011 00:42:50 +0000 hourly 1 https://wordpress.org/?v=7.1.3 By: Scott https://nicholasbernstein.com/dear-bestbuy-why-dont-you-value-me-as-a-customer/comment-page-1/#comment-1298 Fri, 28 Jan 2011 00:42:50 +0000 http://nicholasbernstein.com/blog/?p=72#comment-1298 Nice. We purchased our first HDTV from them. On the day of the delivery the “guys from the warehouse” refused to deliver the TV to us after stopping the truck roughly 500 feet because our flat, straight gravel road had about an 8th of an inch of snow on it and they were sure they’d slide off the road. I told them I’d drive to the paved section and meet them to get the TV. The agreed. Then, before a minute passed, they were seen driving away, refusing to answer their cell phone as we repeatedly called them to make them stop.

No super bowl in HD that year.

We went to the Best Buy we bought it from and told ’em where they could put the TV and got our money back, went to Costco, got a nice HDTV and hauled it home in my Jeep.

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